SANTA BARBARA SUPPORT / LIVE CHAT
Live chat,
handled.
Help visitors while they are on your site. We handle agreed questions, organize the next step and connect conversations to your team when a decision is needed.
Start your support assessmentLIVE CHAT & CLIENT SERVICES
What we can support.
Client Services
- General customer service
- Inbound and outbound support
- Lead generation
- Appointment scheduling
- E-commerce support
- Post-sales support
- App user and platform support
- Technical support
Digital Support
- Live chat
- Chatbots
- Phone
- SMS
- Social media
- In-app messaging
Services Framework
- Seasonal support
- 30-day service trial with no monthly charge; $495 onboarding fee applies
- Single point of contact
- Ongoing reporting, training and management
- Multilingual support
HOW IT WORKS
A clear way to begin.
- 01
Define the channels.
Agree the services, languages, coverage, access and questions your team will decide.
- 02
Connect the tools.
Review your existing chat and other channels, prepare guidance and confirm handoff contacts.
- 03
Manage and improve.
Handle conversations within the agreed scope, track next steps and review reporting together.
Scope, set together. Live chat depends on agreed coverage and confirmed capacity. Channels and service levels are agreed for each engagement; specialist decisions remain with your qualified team. Compare customer support services, review scope and pricing or prepare an approved-answer playbook.
GETTING STARTED
Start with the channels
you have.
We review your current tools and requirements, agree access and service levels, then prepare the initial workflow.
STANDARD ONBOARDING
$495
Up to six service hours. A 30-day service trial has no monthly charge; the onboarding fee still applies. Scope and billing terms are confirmed before work begins.
Start your support assessment