SANTA BARBARA SUPPORT
Your request. Handled transparently.
How website inquiries are collected and handled.
Information and purpose
The form asks for your name, business email, business name, optional website, service interest, message, optional workload estimate, business type, service area, documentation readiness, preferred coverage and acknowledgement that we may contact you about the request. We use these details to assess and respond to your inquiry, not to automatically subscribe you to marketing.
Inquiry processing
The website form sends your details to a business-controlled Google Apps Script. Accepted inquiries are stored in a private Google Sheet, and notification emails are sent to team@santabarbarasupport.com through Google Workspace. Submission records include a request identifier, receipt time and notification status. Visitors cannot view the Sheet or other inquiries.
Cloudflare hosts this website and may process security and access logs. Google processes submissions, spreadsheet records and email. Provider processing may occur internationally; exclusive US storage is not promised. Earlier inquiries submitted through our Google Form remain in that Form until deleted by the owner.
Retention and deletion
Inquiry records and emails remain in our Google Workspace account until deleted by the owner. No automatic inquiry-deletion schedule is configured. Provider logs and backups may follow separate retention schedules.
Contact team@santabarbarasupport.com about access or deletion of your inquiry. Client records would be subject to a separately agreed policy.
Analytics and sensitive information
This version loads no analytics, advertising trackers or third-party chat widget. Any CAPTCHA provider must be disclosed before activation. Do not submit passwords, customer transcripts, payment details or medical, legal and financial records.